Last updated: August 22, 2025
This Privacy Policy explains how KAREN INTERNATIONAL TEJARAT LTD (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or purchase our products.
Information We Collect
Identity & Contact: name, email address, phone number, shipping/billing address.
Order & Payment: order details and transaction metadata (payments processed via secure third‑party processors). We do not store full card details.
Technical: IP address, device/browser data, cookies, analytics.
Communications: your messages, reviews, or survey responses.
How We Use Your Information
To process orders, payments, shipping, and returns.
To provide customer support and respond to inquiries.
To improve our website, products, and marketing.
To prevent fraud and comply with legal obligations.
With your consent, to send promotions and updates (you can opt out anytime).
Legal Bases (UK/EEA)
We process personal data under GDPR/UK GDPR based on: performance of a contract, legitimate interests (e.g., site security, analytics), legal obligations, and consent for marketing.
Sharing Your Information
We share data with trusted service providers (e.g., payment processors, logistics, analytics) who process it on our behalf under appropriate safeguards. We may disclose information if required by law.
International Transfers
If data is transferred outside the UK/EEA, we use safeguards such as Standard Contractual Clauses or equivalent mechanisms.
Data Retention
We retain personal data only as long as necessary for the purposes above, and as required by law (e.g., tax/accounting).
Your Rights (UK/EEA)
You may have the right to access, correct, delete, or port your data, and to object or restrict certain processing. To exercise rights, email karen@petzoor.com. You can complain to the UK Information Commissioner’s Office (ICO) if you’re unhappy with our response.
Cookies
We use cookies and similar technologies for functionality, analytics, and marketing. You can control cookies via your browser or site settings. See our Cookie Policy (if provided) for details.
Security
We implement technical and organizational measures to protect personal data; no online system is 100% secure.
Contact
For privacy questions or requests, email karen@petzoor.com or write to: KAREN INTERNATIONAL TEJARAT LTD, 97A Kingsfield Ave, Harrow, HA2 6AR, UK.